MAKERSNS SUPPORT

Help center

Choose an edition, connect your enterprise gateway, and resolve installation, licensing and everyday usage questions.

Editions & enterprise governance

How do the community offline and enterprise online clients differ?

The community client runs its engine and stores data locally for personal use. Cloud models still need network access. Enterprise clients connect to your gateway, where administrators configure models, permissions, devices and usage.

Choose an edition & download
Must enterprise clients use ai.makersns.com?

ai.makersns.com is the public demo environment. Production clients use your own gateway address. Your business configures model providers, keys, access permissions and data sources.

Explore your enterprise gateway
What employee client information can administrators manage?

For registered gateway devices, administrators can manage status, heartbeats, versions and access revocation, and review related approvals, execution audits and usage. This governs product devices and execution, rather than all computer activity.

See governed execution

Models & WPS

Who selects models and API keys?

Individuals configure community clients. Businesses centrally select enterprise providers, models and keys at the gateway. Fully isolated operation depends on all models, tools, sources and dependencies being available in the internal network.

View configuration docs
How do I install and use the WPS add-in?

Follow the WPS installation page for your environment. Production enterprises use their own gateway address. Use the WPS work panel for document operations and confirm write actions under the applicable permissions.

Open WPS installation
Can we connect our own business system?

Business plugins can provide dedicated pages, data APIs and Agent tools, with MCP and Skills for extensions. Define interfaces, permissions and acceptance criteria before agreeing the integration scope.

Open developer resources

Licensing & costs

Where are prices listed? Are perpetual licenses available?

The pricing page loads available licenses from the live catalog, including annual and perpetual options. Check user counts, duration, renewal and service scope against the selected product and procurement terms.

View the live license catalog
Does the software license include model Token costs?

Software licenses, model usage, infrastructure and deployment or customization are separate costs. Configured gateway rates track usage and employee quotas; actual model invoices follow provider billing.

Compare cost structures
Where can I find purchases and licenses?

Sign in to the customer console to view orders, licenses, products and available actions. Use the instructions for your version during installation or deployment. Enterprise configuration questions can go to your administrator.

Open customer console

Need more help?

Share your version, environment and issue. For enterprise deployment or business integration, request a consultation on the enterprise page.

Usage & integration docs

Installation, model configuration, WPS and MCP integration.

Open documentation